The NetYes! Guarantee..

At NetYes it's our aim to be the best in everything that we do, our Customer Service Charter sets out the following goals ...

• Provide a professional, reliable service
• Industry leading features
• Simple order & design process
• Wide range of payment methods
• 24-Hour live service, 7 days a week
• Highest levels of customer satisfaction
• Robust servers built using the latest technology
• Maximum guaranteed uptime
• Secure and reliable backups
• Honest, clear policy and business practices
• All at industry beating prices!

If at anytime you are not happy with any aspect of our service, please let us know, we really care and will do our best to resolve your issue.

30-Day Money Back Guarantee

We are confident that you'll be pleased with the NetYes! services and support, however for your peace of mind we offer a no-quibble 30-Day Money Back Guarantee on all Web Design, Logo Design, Banner Design services and web hosting plans.

Unlike some other companies we don't deduct any fees or processing charges from the refund, NetYes! are a professional, established business, if you are not happy then we don't want your money!

We take pride in our business so we'll probably ask you why you are asking for a refund, but you will get a refund of the amount you have paid within 72 hours of requesting it.

Note: The refund will exclude any fees for domain registration, the domain will still belong to you and you can use it with any hosting company by updating the nameservers in the client area. SSL Certificates cannot be refunded in any circumstances.