The NetYes Guarantee..
At NetYes it's our aim to be the best in everything that we do, our customer service charter sets out the following goals...
- Provide the most affordable Website, Logo & Banner Design services available
- Provide the highest levels of customer service
- Deliver all services within the timescale promised
- Quickly deal with any client issues or requests
- Adhere to an honest, clear policy and business practices
- All at industry beating prices!
If at anytime you are not happy with any aspect of our service, please let us know, we really care and will do our best to resolve your issue.
We are confident that you'll be pleased with the NetYes performance and support, however for your peace of mind we offer a no-quibble Satisfaction Guarantee* on all our design services. We take pride in our business and so we undertake to make as many changes as required to make you happy. This way you know you will get exactly what you want each and every time.
On larger design projects we will divide the work plan into phases and ask you to approve the work completed as we progress. This ensures that we know your project is progressing to your satisfaction.
* This Satisfaction Guarantee is offered in good faith but we do reserve the right to limit any changes where we feel it is being abused. It covers the amendment of files to match design requirements agreed in the design phase, not the introduction of new design concepts. The Satisfaction Guarantee may also exclude any phases of a project that you have already accepted as complete and to your satisfaction at our discretion.
"Your hosting and design services are so cheap that I wasn't sure what to expect! Happily the whole experience has been just as you promised."
"All this website stuff looked a bit daunting, but in the end it was fun
and easier than I thought. Glad that I chose you!"